Privacy Policy

Nusic Limited (“Nusic Ltd”, “we”, “us”, “our”) provides users with an App designed to transform music and share your creations through social media and email (the “App”). Our App is called NUSIC. This Privacy Policy (the “Policy”) describes how we collect and use your personal data through our App. It also describes the rights and options available to you with respect to your personal information.

Who We Are

We are the data controller of the personal data we collect via the App and use and share as further described below. We are located at Room A, Floor 12, Kiu Fu Commercial Building, 300 Lockhart Road, Wan Chai, Hong Kong.

Contact Us

If you have any questions or requests concerning your personal data or about our privacy practices and policies, you may contact us at support@nusic.fm

Personal Data We Collect

When you use our App, we will record and collect the following information (collectively, “Analytical Information”).

  1. Unique operational identifiers, that allow us to identify a user across multiple devices.
  2. The IP address from which you access the Apps. We can also identify your geolocation via your IP address.
  3. Device information, including device type, operating system version, time zone and your preferred languages.
  4. Usage information, such as the time and date you accessed the App, the features you used, your preferences and for how long you use the App every time you launch it.
  5. Email. When you report a bug or suggest an improvement or may choose to provide us with your email address. Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided. You will then be removed from the marketing email list - however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:
    • Contact us using the contact information provided.
    • Note your preferences when you report a bug or suggest an improvement or song.

Sources of Personal Data

We do not collect the information we disclosed above only by ourselves. We obtain some of it from the following sources (“Vendors”):

  1. Firebase (Google); Firebase's privacy policy is available here: https://firebase.google.com/support/privacy
  2. Instabug Inc; Instabugs’ privacy policy is available here: https://instabug.com/privacy
  3. Mailchimp (The Rocket Science Group); Mailchimps' privacy policy is available here: https://mailchimp.com/legal/privacy/

The Vendors may also collect your Information through their designated code incorporated in our Apps. We use their services for the purposes set forth below.

How We Use Personal Data

We use your Information for the following purposes:

  1. Maintain and improve our App;
  2. Develop new services and features:
  3. Enrich the content and features available on our App;
  4. Adapt the App, its features and functionalities to users preferences;
  5. Analysis of marketing efficiency.

The legal basis under EU law for processing and collecting Analytical Data is our legitimate interests in operating our Apps, ongoing management of our business and business development.

When and How We Share Your Personal Data with Others

We will not share your information with third-parties, except in the events listed below or when you provide us with your explicit and informed consent.

We will share your Information with our service providers who assist us to operate our App. Our service providers are authorized to use your information only as necessary to provide us with their services and not for their own purposes. We do not sell your information to third parties.

If you have breached the terms of use of the App, this Notice or any other agreement you have with Nusic Ltd, abused your rights to use the App, or violated any applicable law - Your Information will be shared with third parties (such as legal counsels and advisors), who handle the matter on our behalf, or with the competent authorities.

If we are bound to disclose your information by a judicial order or by a governmental or regulatory authority acting within its legal authority, we will comply and share the Information.

If we organize the operation of our company within a different framework, or through another legal structure or entity (such as due to a merger or acquisition) - we will share your information to enable the structural change. However, the receiving party will be bound by this Notice.

Security and Data Retention

We retain personal data as long as we need it for the purposes for which it was obtained or until you ask to delete it. If you ask us to delete the Information, we may still have to retain it to comply with our legal obligations, resolve disputes and enforce our agreements.

We implement measures to reduce the risks of damage, loss of information and unauthorized access or use of Information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure your personal information, it is not guaranteed, and you cannot expect that the Service will be immune to information security risks.

International Data Transfers

Our servers are located in the United States, Europe, and Hong Kong. If you are accessing our Apps from outside the United States, and Hong Kong, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see “WHEN AND HOW WE SHARE PERSONAL DATA WITH OTHERS”), in and other countries.

If you are a resident in the EU, then these countries may not have data protection or other laws as comprehensive as those in your country. We will, however, take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

Your EU Rights

If you are in the EU, you have the right to access the personal information about you that we store on our systems, and have us update, correct or delete it. You are also entitled to obtain from us your Information (excluding data we obtained from other sources) in a structured, commonly used and machine-readable format, and have the right to transmit those data to another data controller. If you wish to exercise any of these rights, contact us at support@nusic.fm

If you are in the EU, you can lodge a complaint to the supervisory authority under the General Data Protection Regulations (“GDPR”), in particular in the Member State of your residence, place of work or where the alleged infringement of the GDPR occurred. For a list of supervisory authorities in the EU, follow this link: http://ec.europa.eu/newsroom/article29/document.cfm?action=display&doc_id=50061

Changes to this Privacy Policy

We may update this Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Policy on this page. These changes are effective immediately after they are posted on this page.